How to make a claim - lights by TENA

Feel Fresh or it's FREE

We’re confident our FeelFresh™ Technology* can keep you fresh and dry – if you don’t agree we’ll give you it for free.

Here’s how:

1. Send us your full name and address, bank details, email address, your original itemised till receipt dated 12.12.2016 to 30.06.2017, the barcode from the original promotional packaging, along with a statement of at least 15 words saying why you didn’t Feel Fresh.

2. Envelopes should be addressed to

UK:  

lbT Feel Fresh MBG, FREEPOST RLTS-KSXS-BZHK, Uckfield, East Sussex, TN22 1QQ

Submissions must weigh less than 50g and not exceed 235mm x 120mm in dimension* (UK Only)

ROI:

RMI Services Dep, AA2566, PO Box 4214, FREEPOST, Dublin 2.

Submissions must weigh less than 50g and not exceed 235mm x 120mm in dimension* (ROI only) 

Claims must be received by 28.07.2017.

3.We’ll send you a refund by bank transfer made out to the name and bank details sent with your claim, to a maximum of £3.59/€5.49 within 28 days of the claim being validated

*Please remember to cut off the barcode. If you send the full packaging, you risk your claim being rejected

UK & ROI 16+. Closes 30.06.2017. Claim within 28 days of purchase & by 28.07.2017. Max refund £3.59/€5.49. 1 claim/household. Written statement required. Keep original till receipt & packaging. See full T&C’s for further details.